Privacy Policy

We collect personal information from various sources to provide and improve our services. This may include information you provide directly, information collected automatically, and information received from service providers or partners.

Information you provide directly

• Contact and profile information: Your name, billing address, shipping address, email address, and phone number.
• Payment and order information: Products purchased, transaction history, order details, and partial payment details. We do not store your full credit card information on our servers.
• Account information: Login credentials, saved preferences, and wishlists if you create a customer account.
• Customer support communications: Messages, photos, documents, and order-related details you share when contacting our support team.
• Email and SMS consent information: Email address, phone number, opt-in status, consent timestamp, source of consent, subscription preferences, and opt-out status when you subscribe.

Information collected automatically

• Device and network information: IP address, browser type, operating system, device identifiers, general location information, and network information.
• Usage and behavioral data: Pages visited, time spent on the site, links clicked, products viewed, items added to cart, checkout activity, and other website usage information.
• Cookies and tracking information: Information collected through cookies, pixels, tags, scripts, and similar technologies.

Information from third parties

We may receive information from logistics partners, payment processors, ecommerce service providers, customer support tools, marketing platforms, advertising partners, analytics providers, and fraud prevention services.

We use your personal information to operate our business and provide a smooth shopping experience. This includes:

• Processing transactions, fulfilling orders, and arranging domestic or international shipping.
• Sending order confirmations, shipping tracking, delivery updates, refund updates, and other transactional notices.
• Providing customer support for inquiries, returns, refunds, replacements, cancellations, or order issues.
• Screening orders for risk, fraud, unauthorized activity, or illegal activity.
• Personalizing your website experience and improving our products, services, website performance, and customer experience.
• Sending promotional email or SMS marketing messages only if you have opted in.
• Measuring marketing performance, understanding customer engagement, and improving advertising effectiveness.
• Complying with applicable laws, regulations, tax obligations, legal processes, and business recordkeeping requirements.

If you provide your phone number and opt in to receive SMS or text message marketing from Irish Vibes Clothing, we may send promotional text messages, abandoned cart reminders, order-related updates, special offers, and other marketing or transactional messages where permitted by law.

Consent to receive SMS marketing messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

Text messaging originator opt-in data and consent, including SMS opt-in records, SMS consent status, phone numbers collected for SMS marketing, and related consent information, will not be sold, rented, shared, or disclosed to any third party for that third party's own marketing purposes.

We may share SMS-related information only with service providers that help us operate our messaging program, such as SMS delivery platforms, ecommerce platforms, compliance tools, and customer support providers. These providers are authorized to use such information only to provide services to us.

We value your privacy and do not sell your personal information for money. However, certain privacy laws may define sale, sharing, or targeted advertising broadly to include some advertising, analytics, or retargeting activities.

To provide our services effectively, we may share data with the following categories of third-party partners:

• Ecommerce platform: Shopify or other ecommerce infrastructure providers used to host our store, process checkout-related information, manage customer and order data, and support store functionality.
• Payment processors: PayPal, Shopify Payments, Stripe, or other available payment providers used to securely process checkout transactions, handle refunds, verify payments, and help prevent fraud.
• Fulfillment partners and shipping carriers: Production partners, fulfillment providers, and carriers such as USPS, FedEx, DHL, 4PX, YunExpress, SF Express, or other logistics partners used to manufacture, package, and deliver your order.
• Marketing and advertising partners: Google, Meta/Facebook, TikTok, Pinterest, and similar platforms used to measure ad performance, analyze website traffic, improve campaigns, and serve relevant advertisements.
• Email and SMS marketing tools: Klaviyo, Mailchimp, or similar service providers used to send newsletters, abandoned cart reminders, promotional offers, and customer communications when you have opted in.
• Customer review platforms: Loox, Judge.me, or similar review tools used to request and collect verified customer feedback.
• Customer support tools: Zendesk, Gorgias, Freshdesk, or similar support platforms used to manage and resolve customer service inquiries.
• Analytics and website performance tools: Services used to understand website performance, customer behavior, conversion trends, and user experience.
• Fraud prevention and security providers: Services used to detect suspicious transactions, prevent fraud, protect our services, and maintain account and payment security.
• Legal, compliance, and safety authorities: When required to comply with applicable laws, court orders, lawful requests, or to protect our rights and safety.

Our website uses cookies and similar technologies, such as web beacons, pixels, tags, scripts, and analytics tools. We use these technologies to operate and improve our store.

• Strictly necessary cookies: Essential for website functionality, such as keeping items in your cart, enabling secure checkout, supporting account login, and protecting against fraud.
• Performance and analytics cookies: Help us understand how visitors interact with the site by collecting and reporting information about website usage and performance.
• Targeting and advertising cookies: Used to measure advertising performance, support retargeting, and display more relevant ads across websites and platforms.

If you are a resident of California, Colorado, or another U.S. state with applicable consumer privacy laws, you may have certain rights regarding your personal information. These rights may include:

• Right to know or access: You may request information about the categories and specific pieces of personal information we collect, use, disclose, sell, or share.
• Right to delete: You may request that we delete personal information collected from you, subject to certain legal, tax, security, fraud prevention, and operational exceptions.
• Right to correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to data portability: You may request a copy of your personal information in a portable format, where technically feasible.
• Right to opt out: You may request that we do not sell or share your personal information, including sharing for cross-context behavioral advertising or targeted advertising where applicable.
• Right to non-discrimination: We will not discriminate against you for exercising your privacy rights.
• Right to appeal: Where required by applicable law, you may appeal our decision if we deny your privacy request.

Do Not Sell or Share My Personal Information

Irish Vibes Clothing does not sell your personal information for money. However, some advertising, analytics, retargeting, or tracking activities may be considered selling, sharing, or targeted advertising under certain U.S. state privacy laws.

To submit a Do Not Sell or Share My Personal Information request, please contact us at support@irishvibesclothing.com with the subject line: Do Not Sell or Share My Personal Information.

Authorized Agents and Global Privacy Control

Where permitted by applicable law, you may designate an authorized agent to submit a privacy request on your behalf. We may require proof that the agent has authority to act for you and may also require you to verify your identity directly.

Where required by applicable law and technically supported, we will make reasonable efforts to recognize browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising.

If you are a resident of the European Economic Area or the United Kingdom, your personal data may be processed under lawful bases such as contract performance, legitimate business interests, legal obligations, and consent.

Under the GDPR or UK GDPR, you may have the following rights regarding your personal information:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request that we correct inaccurate or incomplete data.
• Right to erasure: You can request that we delete your personal information, subject to certain legal exceptions.
• Right to restrict processing: You can ask us to pause the processing of your data.
• Right to data portability: You can request the transfer of your data to another organization.
• Right to object: You can object to our processing of your data, particularly for direct marketing purposes.
• Right to withdraw consent: Where we rely on consent, you may withdraw your consent at any time.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing orders, maintaining customer accounts, providing support, complying with legal and tax obligations, preventing fraud, resolving disputes, enforcing our agreements, and maintaining business records.

We use reasonable technical, administrative, and organizational safeguards designed to protect your personal information, including SSL encryption and security practices provided by our ecommerce and payment service providers.

As a global ecommerce business, your information may be transferred to, stored, and processed in countries outside of your region, including the United States, Canada, Singapore, and other countries where our service providers or partners operate.

Where required by applicable law, we rely on recognized legal mechanisms or contractual protections designed to help protect your personal information when it is transferred internationally.

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that your child has provided us with personal data, please contact us so we can take appropriate steps to delete such information.

We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or business changes. Significant updates will be posted on this page with a revised Last updated date.

Changes will take effect immediately after being posted on our website unless otherwise stated.