FAQs

We offer shipping options designed to support different delivery needs:

• Economy Shipping: A smart choice for shoppers who want a cost-effective option while keeping delivery reliable.
• Expedited Shipping: A faster option for customers who need their order delivered with more urgency and care.

Order delivery time is estimated to be 7-15 days in the USA. Please note that delivery may take longer during peak seasons, holidays, high-volume periods, or carrier delays.

Yes. We proudly provide global shipping services, including economy shipping for international orders when available. Please note that certain international deliveries may be subject to additional taxes, duties, customs fees, or local charges.

We accept PayPal. PayPal is a widely used online payment method, and it allows you to shop with confidence. When you use PayPal to place a purchase, you may be routed to the PayPal payment page to confirm your payment by signing in to your PayPal account.

Yes. We value your privacy and do not sell, rent, or trade your personal information. Our Privacy Policy explains how personal information is collected, used, protected, and managed.

No. When a customer places an order, they are asked to confirm all details, including item size, design, quantity, shipping address, and other order information.

As a result, we do not accept returns or exchanges due to customer selection errors, such as incorrect items, sizes, designs, addresses, or quantities.

Yes. Orders may be canceled if the cancellation request is submitted within 12 hours of purchase.

If you contact us after this time, your order may have already been sent to the warehouse for processing or shipping, and cancellation may no longer be available.

Eligible items may be returned or exchanged within 30 days of delivery. Customers are responsible for return shipping costs unless the issue is caused by our error, such as an incorrect item or a confirmed defect.

Our return and refund policy applies for 30 days after the delivery process is completed. After 30 days, the order may be considered accepted by the customer, and reimbursement may no longer be available.

If the tracking status shows delivered but you have not received your order, please first check around your home, mailbox, front desk, porch, garage, or any safe delivery area where the package may have been placed.

If you still cannot locate the package, please contact the shipping company listed in your shipping notification email. If the issue is not resolved, contact our support team for further assistance.